Ambulance service is provided by the Oakdale Fire Department. Any time the ambulance responds and has patient contact, there is a charge for the service provided. A bill for ambulance service will be sent from the City's billing agent, Expert T Billing, located in Farmington, Minnesota. In some cases, the bill may be covered by insurance.
Depending on the situation, persons can be transported to any hospital; however, in certain instances, the ambulance is required by its medical director to transport patients with specific illnesses or injuries to certain hospitals that are equipped to deal with those specific illnesses or injuries. Whenever possible, the ambulance will transport to the patient's hospital of choice, provided such hospital is located in Saint Paul or in the east metro area.
The ambulance service provided by the Oakdale Fire Department is an emergency service and staffed by firefighters. Therefore, it is important to minimize the amount of time the ambulance and firefighters are out of the City and unavailable for responding to other emergency calls.