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Once in awhile mail disappears for some unknown reason. Don't panic, just call the Utility Billing Department and another bill will be mailed (or emailed, if preferred) out to you.
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Residential bills are sent out quarterly and due on the 20th of the month. Depending which billing cycle you are in, determines which months your bill is due.
Yes, if you sign up for our online service through PSN you will be able to register for online billing.
Check your usage on your bill, has it increased significantly compared to previous quarters or years? This will increase your water usage charge and possibly your sewer usage charge, depending on what time of the year it is. Think of reasons your usage may have gone up...outside watering, house guests, filling a pool, ice rink, or maybe even a leak.
This is your water usage per quarter and the letter represents the month your meter was read. Your most current reading is on the right.
Your average annual sewer usage is established during your winter billing quarter. This is usually the quarter with the most water going into the wastewater system and not outside.
This is a maintenance fee for all signal lights and street lights throughout Oakdale. All residents pay this fee.